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RATINGS & REVIEWS

Ratings & Reviews

NBL - Air Conditioning & Heating

5/5

5

| 01-02-20

Review by Ryan F. in Houston, TX
Project: Repair Electric Furnace / Forced Air Heating System

I started an inquiry on Angies List and NBL was the first company to reach out to me. They came by the house the following morning and diagnosed the issue I was having with my heater. The following day they were back with parts. I m a landlord and live across the country. They made sure to keep me and the tenants apprised throughout the process. Great experience and highly recommended.

5/5

5

| 01-11-2020

Review by Adan S. in Houston, TX
Project: Install or Replace Ductwork

they were very helpful and they explain everything i need to now they answer all my questions.

4/5

4

| 01-07-2020

Review by Mark R. in Houston, TX
Project: Install or Replace Ductwork

they were very helpful and they explain everything i need to now they answer all my questions.

5/5

5

| 01-07-2020

Review by Rick F. in Kingwood, TX
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System

This company was extremely responsive to our needs. The only issue we had was that the attic staircase was damaged. NBL arranged to have a carpenter come repair the staircase trim the next day.

5/5

5

| 12-30-2019

Review by Rick F. in Kingwood, TX
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System

This company was extremely responsive to our needs. The only issue we had was that the attic staircase was damaged. NBL arranged to have a carpenter come repair the staircase trim the next day.

5/5

5

| 12-17-2019

Review by Stephen A. in Magnolia, TX
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System

The heat went out. They came the next day, and installed two new systems the following day. The service was exceptional and the gentlemen who came knew what needed to be done. Very professional from start to finish and I recommend them for all your needs.

5/5

5

| 12-10-2019

Review by Jose F. in Katy, TX Project: Install or Replace a Thermostat

Alberto and his assistant were Promt, Courteous and EFFICIENT. I will certainly hire them again.

5/5

5

| 12-04-2019

Review by Nathan G. in Houston, TX
Project: Repair or Service a Central Air Conditioning System

They were extremely efficient, hooked everything up in 1 day, and were very reasonably priced. I would definitely use them again!

5/5

5

| 11-19-2019

Review by Bertha I. in Houston, TX
Project: Install or Replace a Thermostat

It was a very helpfull experience. The technician was very well informed and answered all the questions for us. He also had an excellent customer serice skills. He was very polite. Thank You!

0.5/5

0.5

| 11-13-2019

Review by Lori H. in Houston, TX
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System

My furnace worked fine. I wanted a maintenance call to get ready for the winter season. Was told all good for use. The next time it was cold and I turned on the heat, it was not working. The technicians had a work order that said they were to check my air conditioner as well. I did not ask for an air conditioner check. Less than 15 minutes in my attic, the technician was done and I paid 125.00. I now have to call out another company to see why my furnace does not work. I subsequently discovered many other companies were offering a much lower fee for the beginning of winter maintenance calls. I found this company on another, similar review and contracting website and used them as they were the first to call me back. Stupid me. Lesson learned.

Response by NBL Air-Conditioning & Heating:
When our customers call because something isn’t working after a repair, someone is always sent out right away to make it right. Did you contact NBL to have it remedied? The service fee is charged in accordance with standard rates and the quality of service regularly offered by our company. 99% of our customers have rated us highly and aren’t wrong, so please communicate directly with NBL so the guarantee can be backed up per our usual practice.

5/5

5

| 11-13-2019

Review by Steven H. in Katy, TX Project:
Repair Natural Gas or Propane Furnace / Forced Air Heating System

The techs were very knowledgeable and friendly. They answered all our questions and did everything we hired them to do (complete replacement of our furnace and A/C). They did not leave a mess when they left, everything was as it was before they began. The owner, Ariel did a great job coordinating the job and following up afterward. All in all, a great job. Will definitely refer NBL Air-Conditioning and Heating to others.

5/5

5

| 11-06-2019

Review by Robert S. in Houston, TX
Project: Repair or Service a Heat Pump

I hired NBL to replace my old AC unit and heating system. The owner was great to work with, and the install was done quickly and without drama.

5/5

5

| 11-01-2019

Review by Shari N. in Katy, TX Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System

5/5

5

| 10-29-2019

Review by Rachel W. in Kingwood, TX
Project: Clean Dryer Vent

The technicians were outstanding in every way! They were on time, courteous, knowledgeable, clean, and thorough. They unclogged my dryer vent three different ways from behind my dryer, as well as, from the crawl space and roof. Overall, they provided a professional and competent service at a very reasonable price. I ll definitely be using them for future services!

5/5

5

| 10-26-2019

Review by John M. in Houston, TX
Project: Repair or Service a Central Air Conditioning System

Very prompt and professional service.

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